Privacy Policy

At ProdigicTut, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://prodigictut.com or use our online tutoring services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information
• Educational Information: Grade level, subjects of interest, academic goals, and learning preferences
• Payment Information: Billing address and payment method details (processed securely by third-party providers)
• Communication Records: Messages, feedback, and support requests

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and referral sources
• Cookies and Tracking Technologies: Information about your browsing behavior and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Deliver personalized tutoring sessions and educational content
• Account Management: Create and manage user accounts, process payments, and provide customer support
• Communication: Send important updates, session reminders, progress reports, and respond to inquiries
• Personalization: Customize learning experiences and recommend relevant courses or tutors
• Quality Improvement: Analyze usage patterns to improve our platform and services
• Legal Compliance: Meet legal obligations and protect our rights
• Marketing: Send promotional materials (with your consent) about new features and educational opportunities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Tutors and Educators

We share relevant student information with assigned tutors to provide effective educational services, including academic progress, learning goals, and session feedback.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including payment processors, email service providers, and cloud hosting services.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

6. Third-Party Services

Our platform integrates with various third-party services:

Microsoft Teams

We use Microsoft Teams for conducting online tutoring sessions. Meeting links and related data are managed according to Microsoft's privacy policies.

Payment Processors

Payment information is processed by secure third-party payment providers. We do not store complete payment card details on our servers.

Analytics Services

We may use analytics services to understand website usage and improve our services. These services may collect anonymous usage data.

7. Children's Privacy

We are committed to protecting children's privacy. Our services are designed for students of all ages, but we take special care with younger users:

• We do not knowingly collect personal information from children under 13 without parental consent
• Parents can review, modify, or delete their child's personal information
• We comply with COPPA (Children's Online Privacy Protection Act) and similar regulations
• Educational content and communications are age-appropriate

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of the personal information we hold about you.

Correction

Update or correct inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Restriction

Limit how we process your information in certain circumstances.

Objection

Object to processing based on legitimate interests or for direct marketing.

Withdrawal of Consent

Withdraw consent for processing based on consent.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and purpose of processing.

When information is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.